Privacy policy.

Updated As Of: 06/26/2025

1. Introduction

Hatley Made’s South Knit (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or make purchases.

2. Information We Collect

Personal information you provide us:

  • Contact details (name, email, phone)

  • Billing and shipping addresses

  • Payment information (credit card, PayPal, other)

  • Account credentials if you register on the Site

Information we collect automatically:

  • Browsing data (IP address, device type, operating system, browser, pages viewed, session duration) via cookies and analytics tools

  • Tracking data (through web beacons, pixels, etc.)

3. Use of Your Information

We use collected data to:

  • Process and fulfill orders, including payments and shipping

  • Communicate with you (order confirmations, updates, support)

  • Improve our Site and services

  • Send marketing messages if you opt in

  • Detect and prevent fraud

4. Disclosure of Your Information

We may share your information with:

  • Service providers (payment processors, delivery/shipping partners)

  • Legal and security: to comply with laws, enforce policies, or protect rights

  • In the event of a merger, acquisition, or sale of assets, we may transfer your information

5. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience. You can manage cookie preferences through your browser, though disabling some may affect Site functionality.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Data portability

  • Withdraw consent for marketing

  • Lodge complaints with the relevant data protection authority

To exercise these rights or for queries, contact us at:

Email: southknit@hatleypointe.com
Address: 578 Valley View Cir, Mars Hill, NC 27854

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce our policies.

8. Security

We implement industry-standard safeguards (SSL/TLS, encryption, access controls) to protect your data. However, no system is completely secure—transmitting data is at your own risk.

9. International Transfers

If you’re located outside the country where our servers or service providers are based, your personal data may be processed elsewhere. We’ll ensure appropriate safeguards are in place, such as standard contractual clauses.

10. Children’s Privacy

Our Site is not intended for children under 16 (or age required by applicable law). We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the Site or email, and the “Effective Date” will be revised accordingly.

12. Contact Us

For questions or privacy-related requests, please contact:
Email: southknit@hatleypointe.com
Address: 578 Valley View Cir, Mars Hill, NC 27854


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